Uncategorized Archives - City of Shady Cove, Oregon

Shady Cove Press Releases

9/10/2024
12:18 PM
JaCo EOC PR 9.10.2024

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9/6/2024
2:04 PM PST
Jackson County EOC PR 9.6.2024

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9/5/2024
4:09 PM PST
Jackson County EOC 9/5/2024 4:09 PM PST

This is a message from Hiland Water Corp. The boil water notice, and water conservation restrictions in the Shady Cove water system have been lifted. Please call 503-554-8333 if you have any questions. Thank you, and have a nice day.

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9/9/2024

From Hiland/NW Natural operations:

Our system is back at normal levels, and all operations have been normal all weekend. Customers who don’t feel like they are at full capacity can contact us directly. We had extra staff in the area yesterday.

We drew a water sample for the lab yesterday and expect results tomorrow, which could lift the boil water notice.

There is no longer a need to continue restricting outdoor water use.

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9/6/2024
1:27 PM PST

Community Resources – Water Emergency Information: Water Resources with Links

How to make water safe during an emergency

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9/6/2024
11:18 AM PST

The City of Shady Cove is under a boil water advisory. This is because the water has or could have germs that make you sick. Information from the CDC can be found here.

Oregon Drinking Water Advisory Map

Oregon Health Authority Boil Water Information Sheet.

According to the US EPA, you should flush your water heater at least once a year to reduce sediment buildup and increase efficiency.

How to Flush your Hot Water Heater

US EPA Home Maintenance

US EPA Residential Flushing Procedure.

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9/5/2024
6:16 PM PST

From: David Roy
NW Natural-Sr. Director of Communications

Hiland Water employees have been working around the clock this week to make repairs and begin preparing the Shady Cove system for a return to service.

We would like to thank our customers and the community for their patience as we continue this work.

Hiland Water would like to take a moment to thank the many members of our community who have lent their support during this week’s water supply issues. To mention just a few:

Jackson County Fire District 4, which has helped stage and distribute water to residents
Shady Cove Mayor Jon Ball and his team for assistance in coordinating the response
Jackson County Emergency Management and other county staff.

As of Thursday evening, our intent is to have water service restored to all customers by mid-day Friday. Residents can still pick up bulk and bottled drinking water daily from 8 a.m. to 8 p.m. at the Fire District 4 headquarters (21200 Highway 62) until full water service is restored.

Once water begins flowing, customers may experience some air in the system. Leave taps open momentarily to allow this air to purge. We ask that customers continue to take conservation measures and limit water use so that we can fully recharge the system. This will also help ensure everyone has enough water for drinking, cooking, and bathing.

As a reminder, Hiland Water customers are still under a Boil Water Advisory, which will continue at least 24 hours after service is restored, pending water sample testing results.

A boil water advisory is issued when water pressures drop below certain levels. In rare instances, a pressure loss may allow contaminants to enter the water supply. As a precaution, water should be boiled for one minute before use, such as drinking, cooking, or making baby formula.

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9/5/2024

Rogue Valley Times: Shady Cove city officials declare a state of emergency due to an ongoing water outage. The link is below.

https://www.rv-times.com/localstate/shady-cove-city-officials-declare-state-of-emergency-due-to-ongoing-water-outage/article_ceae20a4-6bde-11ef-bdcd-8b1badb86037.html

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9/5/2024
3:20 pm pst

With the complex incident of the Hiland Water Corporation water emergency, the City of Shady Cove has activated emergency response agencies and the Jackson County Emergency Operations Center (EOC) to increase coordination among local stakeholders.

Residents can continue receiving bottled drinking water from 8:00 AM to 8:00 PM at the Fire District headquarters at 21200 Highway 62. Beginning this evening, bulk drinking water will be available as well. It will continue through Sunday evening daily from 11:00 AM to 7:00 PM, or until the point full water service is restored. Hiland Water Corporation provides bulk water to affected customers while work continues restoring service. “We are committed to meeting the needs of our affected customers,” says David Ball, Public Information Officer for Hiland Water Corporation.

At a special meeting today, the City of Shady Cove declared a State of Emergency, providing additional support through the County EOC if needed. “We are taking action now and collaborating with the County and Hiland Water Corporation to ensure the safety of our citizens,” says Jon Ball, Mayor of the city.

For more information on the status of repairs, you can contact Hiland Water Corporation at (503) 554-8333.

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Customers in Shady Cove that have services from Hiland Water

This is an update for customers in Shady Cove from Hiland Water. We are still experiencing issues with the water supply. We are asking customers to please conserve water. Please do not irrigate. Only use water for cooking and cleaning. Our temporary water supply is not able to keep up with normal demand. Normal demand from the system is usually 100 gallons per minute in the summer and the temporary pump can only supply about 70 gallons per minute to the system. Also, please remember that we have also issued a boil water advisory during the repair.
HILAND WATER – 855-554-8333

June 2024 INSIDER Newsletter

The Summer 2024 Shady Cove INSIDER Newsletter is here: June 2024 INSIDER Newsletter

Pass it around, and better yet, get your neighbors and friends to sign up to receive it automatically!

The signup link is at the bottom of the homepage. Look for the INSIDER box.

Citizen Alert Test, Tuesday, May 14, 10 AM

It’s that time of year! Our Annual County-wide Citizen Alert Test is scheduled for next Tuesday, May 14, 2024, starting at 10:00 am. Jackson County EM will initiate the alert for all unincorporated areas and cities except Medford and Ashland (who will be initiating their own). We will have a social media campaign and radio ads starting in the next few days. I will share the social media graphics as soon as they are completed (in final proof stages now).

NEW! With this test alert, we will be introducing “Know Your Zone,” as the entire County now has evacuation zones. Over the last two years, we have been working to customize evacuation zones and are finally ready to publish! The test alert will direct individuals to a County webpage that will have a searchable map, information on what Know Your Zone means, links to the six cities that have evacuation zones and city-specific information (Ashland, Talent, Phoenix, Medford, Central Point, Jacksonville), and links to the Genasys Protect webpages and phone app. We will also be developing more outreach material throughout May as this Know Your Zone campaign will be ongoing throughout the summer.

REMINDER! Shady Cove Town Hall, Sheriff’s Contract, Safety Fees & Budget Items Tuesday, April 9

IMPORTANT TOWN HALL MEETING at Upper Rogue Community Center. Tuesday, April 9, at 6 PM!

Shady Cove is at the tipping point with regard to continued funding of our Sheriff contract. Our taxes/fees cover only half of what it costs; and next year will be worse. We cannot continue on this path. Be part of the solution. Attend, bring your ideas, and let’s figure this out TOGETHER!

Aunt Caroline’s Park to be Temporarily Closed on Tuesday, February 13

To work on overhead trees, Aunt Caroline’s Park will be temporarily closed on Tuesday, February 13, beginning at 8 AM.

Thank you for your patience while we make your park safer.

Free Vaccination Clinic at St. Martin’s Church, Friday, 1/26, 10-1

There will be a Free Vaccination Clinic at St Martin’s Church on Cleveland St on Friday, 1/26 from 10 AM to 1 PM. Vaccinations will be given for Flu, Covid, and Pneumonia.

Vaccines administered by CareOregon/Jackson Care Connect and supported by the Cow Creek Umpqua Tribal Foundation

No registration is required.

City of Shady Cove’s 2023 Tree Lighting was Awesome!

IMG_3078

Our deepest thanks to Santa, all of our volunteers, our Mayor and Council, the Upper Rogue 4-H, the Jackson County Library, the Upper Rogue Community Center, Parks and Tourism, 71Five carolers, and all the wonderful kids who came to see Santa!